It was back in 1994 when childhood friends Michael Fontana and Chris Joyaux believed that many Chicago-area businesses needed a more cost-effective way to handle direct mail campaigns. “At first, we took on smaller projects, aiming to do such an excellent job that we’d be invited to bid on the larger ones too,” Fontana recalled. “It’s a very simple strategy, but it worked perfectly for us. Within a few years, we were managing full-color jobs with complex requirements that enabled us to invest...